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Cancellation Policy

Talking Peace – Booking & Cancellation Policy Pricing & Block Discounts Individual Sessions (1 hour): - £60 (NVC Coaching, Conflict Mediation, or Yoga Therapy) - £70 (Couples Coaching/Mediation) Block Bookings (Discount Applied): - 5-Session Block: - Individuals: £280 (saving £20) - Couples: £330 (saving £20) - Expires in 3 months - 10-Session Block: - Individuals: £540 (saving £60) - Couples: £640 (saving £60) - *Expires in 6 months - Unused sessions are forfeited after expiry. Scheduling - Sessions are pre-booked in advance at a regular day/time where possible. - Priority scheduling given to block bookings. Rescheduling & Cancellations - 72 hours (3 days) notice required to reschedule without charge. - Late cancellations (<72 hours) or no-shows incur a full session charge (deducted from your block or billed separately). - **Emergencies/Illness: Contact us ASAP—we’ll try to reschedule without penalty (discretionary). Late Arrivals - Sessions will end at the scheduled time, regardless of late arrival. Practitioner Cancellations - If we need to cancel/reschedule, you’ll receive: - A free session extension, or - A refund for the cancelled session. Payment Terms - Full payment is required before the first session for block bookings. - Payment plans available upon request. Refunds & Transfers - Non-refundable once booked, but unused sessions may be transferred to another person with prior agreement.

Contact Details

• Green Farm: Day Spa, Retreats & Self Catering Barn, Church Lane, Shadoxhurst, Ashford, Kent, UK

• Canterbury, UK

• 306 Port Hills Road, Hillsborough, Christchurch 8022, New Zealand

• Elham, Canterbury CT4 6SY, UK